Our Answers to Frequently Asked Questions
Hopefully after looking around our site, you don't have too many questions; our prices for each item are clearly listed. Please note that shipping is free for all credit card purchases within the continental US, and that we only accept payments in US dollars.
We respond to all orders within 24 hours, and we guarantee the quality of all of our items.We will take undamaged merchandise back within 3 days of receipt provided buyer contacts us by email and incurs return shipping expenses. (For more details, please see our Privacy & Policies page).
All jewelry designs are handmade by Leslie, using .925 sterliing silver components - ie, crimps, clasps, earrings components, and pins. The designs include sterling silver beads from around the world, including Israel, India, and Thailand. Occasioanlly Leslie will incorporate 10-, 12-, or 14-carat gold. This will be specified in the description for the piece.
If you live elsewhere in the world and are interested in any of our products, please send us an email enquiry to firstname.lastname@example.org for a personalized quote.
Perhaps you'd prefer not to make any online payments? If so, you can still purchase the item(s) you were interested in by check or money order; if you are interested in this option, please email us at email@example.com for specific details, instructions, and a personal quote.
For more details on our shipping, returns, and other policies, please see our Privacy & Policies webpage.
If there is any problems with your order or product, please send us an email to firstname.lastname@example.org and let us know as many details as possible about the exact problem you've encountered.
If you have any other questions you can't find the answer to, or if you've found a problem with our website, do please feel free to send us an email inquiry to email@example.com. We will do our best to help!
Lastly, please ensure that your email client is set to allow us to repond to you; we will not be responsible for answering inquiries where spam or other email settings block our ability to respond.